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"Each person is unique and needs different treatments"

Manuela Auñón, coordinator of the aesthetics department at PALASIET Thalasso Clinic & Hotel

For us the most important thing is to listen to our client and understand what concerns them, to meet their needs and get the best result

Hello, I am the coordinator of the Aesthetics Area, Chiromassage and Assistants at PALASIET.

Hello Manuela, can you tell us briefly about your experience. 

I have been dedicated to the world of Beauty for more than 30 years, I started when I was 14 years old and I am 48 years old.

I started in hairdressing and years later I moved to aesthetics, my passion, with 20 years I set up my first business of aesthetics, and I managed it for 17 years, to set up later, a centre with 17 people in my charge, I also opened a hairdressing salon, in the same place, and I had my first centre in Oropesa del Mar. At the time I gave some training courses and I became passionate about this world, from then on I dedicated myself exclusively to the world of training, I have given training courses for different companies for 11 years, including different national and international brands of aesthetics. Before starting with training, I studied a higher cycle of Image and Protocol Consultancy, then I studied Labour and Commercial Mediation, then I studied at Escuela Europea de Líderes for a year as a Business Coach and live coach.

I am currently studying PLAYTERAPIA, to go a step further and understand how we relate with ourselves, with our environment, with food and how trapped, unresolved emotions affect us. It is a very special course in which you learn to understand and feel how to relate better at all levels, uniting body, mind and spirit. 

Explain to us what your role is at PALASIET.

My mission at PALASIET is to coordinate and train teams in new treatments, equipment, sales of services and products. Among other tasks, I carry out skin, facial or body diagnoses for clients, one of my great passions "The Skin", and then advise them on the most suitable treatments.

In addition, I manage the consultations of Dr. Ricart (aesthetic medicine consultation) and the consultation of Dr. Jenny Pontón (hair medicine consultation). On the other hand, I also manage schedules and coordinate the staff.

What is the aim of your work at PALASIET?

My objective is to coordinate and promote the aesthetics area in order to be recognised for our professionalism and know-how in our treatments, thus obtaining the best results through excellence. At the same time, to achieve harmony and coordination between the different departments.To be recognised at a European level as one of the best places to disconnect where you can balance body, mind and spirit, thanks to our facilities, our qualified staff, our products of unbeatable quality and our new equipment.

What resources do you have to carry it out?

We have the best team of professionals, because, without this team of human talent, it would not be possible to obtain the results that are obtained satisfaction, every day they strive to learn and care for our guests, giving the best of themselves.

We have renovated facilities, and everything necessary to carry out our work, and just coming to this place already makes it possible to provide excellent conditions, we are proud to be part of this project.

Last year we incorporated equipment such as Cyclone, and Adipologie, and facial and body diagnostic machines, and this year our new additions are LPG, Lymphodrainer, and Hydrafacial, we are constantly learning.

What is your role in a wellness/relax programme and in a slimming programme?

Advise our clients on all the treatments they can have and in the aesthetic appointment, explain to them why they should cleanse or tone their skin, why they should use a micellar water or why not, why they should use protection every day and which are the most suitable treatments for their skin and their needs. Each person is unique and needs different treatments.

In weight loss the same, depending on your goals, we advise our guests on how they can get the best results.

For us the most important thing is to listen to our client and understand what concerns may have, to meet their needs and get the best result.

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