I am more than happy to give you feedback on my recent stay at Balneario de Archena.
It was wonderful! The hotel and the spa as a whole were outstanding in all areas, cleanliness, service, facilities, quality of food. I really cannot fault it.
I would also like to commend you and your colleagues at SIS. You made the whole booking experience very easy and met all of our requirements.
I have already recommended both SIS and Balneario de Archena to many friends and will continue to do so.
We hope to return next year and we will of course be using your services to make our arrangements.
Thank you all very much indeed.
Jayne, United Kingdom - 29 May 2023
Very relaxing, rewarding and enjoyable experience. Tina was incredible. She helped me enormously especially in translating when needed. Staff were extremely warm and kind. Physiotherapy and the treatments – excellent. Swimming pool and facilities were very well maintained. Food was not always that good. However spoke to them and they listened and changed my diet accordingly.
Joan, Ireland - 12 April 2023
We had a very good time. It was a really nice relaxing holiday for us, which was well prepared. Our first impression of Balneario de Archena and its surroundings when we arrived was absolutely beautiful and tranquil. Beautiful rooms, lovely doctor, massages and surroundings and great staff everywhere in Balneario. It was a wonderful holiday - quite unique, very well organised and totally relaxing. I would recommend it to anybody. I will definitely go back again.
Sophie, United Kingdom - 17 March 2023
The trip was well prepared. The first impression upon arrival at Balneario de Archena was exactly what I expected. The booked program Muscles and Joints also met expectations. One disadvantage is that, despite the assistance of the international hostess, you still have to figure out a lot yourself, because practically no one on the property speaks English, which can sometimes cause precarious situations. Advice to install a language app! Staff everywhere is friendly, except in Restaurante del Agua, where they would rather see "extranjeros" go than come. The trip is excellent to do as a single person, I counted at least 6 people in the restaurant who dined or lunched alone, sometimes with a book. My best memory of the cure is that I was completely relieved of my pain after only 5 days. I never expected this! I advertised you guys quite a bit this afternoon! People were impressed. Also because of the pictures I showed them. I am sure there will be another application!
Juliette, Netherlands - 17 February 2023
It was positively magical everything and more than i had hoped for. I came back feeling so much lighter and brighter too. All the staff were fabulous and I will be booking for next year at the same time.
Ursula, United Kingdom - 09 January 2023
The treatment of the staff is excellent, especially the attention in the dining room. Also the internal organization regarding the type of program and changes on the program. Also the attention of SIS Wellness Holidays to organise our trip has been excellent! Perhaps some fitness room-type activity or some guided activity is missing. The walks to Archena are not enough.
Olga, Spain - 07 January 2023
The vacation was very well prepared! Warm welcome by Jessica, was nice. The doctor visit was also nice, involved man. I got a good feeling from it. Too bad we could not have coffee in the hotel after dinner. Maybe kettle and coffee option in the room
Hanneke, Netherlands - 08 April 2022
I have had the most amazing time! I would give everything 10 out of 10. The hotel Termas is spectacular! The room was warm, comfortable and clean. The bathroom was huge. Beautiful floor to ceiling window with views over the square. All the treatments under the hotel were amazing, the diet was very good and I lost almost 2 kilos in the 5 days! The staff were very friendly everywhere, even in the gift shop. They couldn't speak English and I couldn't speak Spanish but we all got along great.
I have never felt so relaxed in my life. The swimming pools and all the water treatments were fabulous too and very clean. I have 4 sisters and I have been raving about it since I came home. I hope to go back with a few of them, if not all of them, next October if possible!
Thank you for your invaluable advice. I am so glad I found your company and of course I will be telling everyone about SIS.
Paula, Ireland - 07 April 2022
The whole holiday was simply superb from beginning to end. SIS made the whole booking process extremely easy. Their suggestion of Balneario de Archena was perfect and the place itself exceeded all my expectations. It is beautiful, has fabulous faultlessly maintained facilities and grounds and friendly, helpful staff. All the treatments were excellent and the best experience of all is stepping into the thermal pools. Sheer bliss..
Thanks so much SISters for my very special holiday ❤️
Jayne, United Kingdom - 17 March 2022
I thought the trip was extremely well organised by SIS. You were very helpful, attentive and quick to respond to emails. You sorted out our taxi times efficiently when Jayne gave you the wrong times... I was very impressed. Thank you!
When we arrived our room wasn't ready so we did a tour of the place and our first impressions were very favourable. It was so clean and well maintained. Everything was in close proximity and the whole business (we discovered) was very well run.
What made our detox experience so effective I think was the Dr appointments at the start and at the end - It made us feel we were being looked after, that the programme was being tailored to us personally and it created a good sense of well-being.
I don't think there was anything missing. We did both comment that we would have liked a dry robe as ours were very damp and a bit grubby after mud treatments by then! According to the paperwork we were given, we should have been supplied one after 3 days but I think they were trying to be more ecological by not always changing towels and robes which I do understand and it was not a serious problem.
I have many lovely memories but the treatments were just blissful.
The overall experience was lovely - thank you so much.
Once again, thank you for your great service and for introducing us to such a lovely place.
Juliet, United Kingdom - 17 March 2022
The Wellness holiday was very well prepared and organised. When we arrived at the hotel, it was a big and pleasant surprise, a relaxed atmosphere, good food, good treatments. We thought the mud pack was the most rewarding. The most beautiful memory is that the resort and Spa complex reminded us very much of Oman. Overall a well worth Wellness trip.
Neill, Spain - 24 February 2022
My stay at the spa in Archena was great and with visible results. I lose three kilos without starving myself and I went home with a diet programme designed by the doctor/nutritionist.
My daily routine consisted of personalised treatments (muds, saunas, massages) in the historic spa, massages in the historic spa, a high calorie diet based mainly on fruits, vegetables and a variety of fresh fish, and activities such as swimming, walks along the beautiful trails among the lemon and orange trees, bike rides along the Segura river or swimming in the heated swimming pools.
The co-ordination between SIS and the spa was not ideal on arrival (my package had a content error and the welcome SIS gift with water bottle and thermal products was not in my room). Fortunately when my plane was delayed and I missed the connection to get to the resort, Marta had very effectively coordinated my programme, doctor's appointments, etc. so I knew I was in good hands.
After that initial small hiccup everything went smoothly.
Myriam, United States - 04 January 2022
Loved it, very Spanish.
The balance in menu and the spa treatments helped with the detox.
The Archena massage and the outdoor pool were great.
Very balanced and relaxing. a complete break, I will return.
Eileen, Ireland - 26 October 2021
I really liked the experience
Thank you SIS!!!
Alejandra, Spain - 17 June 2021
I had a lovely experience and got what I wanted from this break. The Balneario de Archena is a lovely place with its own style and character due to its long history and my impression was positive. Very good and good value for money.
It was a nice place with good services and warm attitude from the people that work there. Thank you also for the nice gifts!
Anita, Spain - 12 April 2021
I am very satisfied with the organization of my trip by SIS Wellness Holidays. My first impression was that the Spa had its heyday 30 years ago :). But I liked the location! Those 6 days of detox program have been good because I have let my mind rest as well as my body and organs. I have been lucky with the weather, with plenty of sun, and I escaped a couple of mornings to walk to the beach with a crystal clear beautiful sea water. The detox diet was very good. The service level of the hotel and spa is very high and its staff is highly qualified and friendly. Regards and thanks for everything!
Christian, Spain - 06 January 2021
Very nice wellness package, I would definitely repeat it!
Javier, Spain - 13 September 2019
A truly wonderful experience in superb setting with lovely people. We were so well looked after and cared for on our stay. Although our Spanish is elementary the lovely Tina was always available to help us when we needed her. We both lost weight on the weight loss program even though the food was excellent! The swimming pools were perfect massages heavenly! We will definitely book another stay. We can't wait to return. Thank you to everyone at the resort for giving us such a wonderful time.
Linda, United Kingdom - 12 July 2019
A totally relaxing experience, everything was excellent!
Denise S, United Kingdom - 04 September 2017
It was even better than I expected. Professional and traditional!
Colleen, Spain - 17 May 2017
This was my second extended stay at Archena and it was really good, everybody went out of their way to make things work for me. If anything didn’t work (minor things) they always found a good solution. The food is great, the people are delightful, the place is beautiful and the physiotherapy is also really good. If they wanted to work on anything they could perhaps consider refurbishing the road running through the place, it looks nice but it is getting a bit old and has quite a few holes in it which made it challenging for me as a wheelchair - user. Also, the ramp leading up to Hotel Termas is a bit steep. The last thing is that except for the bathroom in the adapted room, there aren`t any other adapted toilets on the premises. The one at the doctors` consultation is let`s say, half adapted.
However, these things can be worked around. It simply is a wonderful place.
Felix H, Germany - 23 April 2017
The accommodation was good and especially the treatment rooms and the spa area were excellent. A nice place, very Spanish, but I liked that. Besides that I could understand something (speak some Portuguese) Tina was there as a helping angel when it did not work out with the language. The resort looks like a pretty little village. It was a great stay!
Marguerite, Netherlands - 17 February 2017
We have had a very enjoyable stay at Hotel Termas , bedroom was good, food on the whole was good, our first introduction to treatments was interesting. The staff were pleasant and helpful.
We enjoyed the pools & also the nightly music. Last but not least it was very nice to receive two products for our Golden Wedding!
Gloria, Spain - 03 October 2016
We had a lovely stay in Archena. The hotel was really nice, the staff were super friendly, helpful and went to great effort to accommodate our less than fluent Spanish. The wellness experience was relaxing, calming and restorative, a wonderful way to recharge the batteries. The package was excellent and we got everything we asked for. I will definitely recommend Archena to friends.
Claire C, United Kingdom - 25 June 2016
The hotel interior is decorated in many areas in Moorish style, it is very nice. Not to miss the basement, where is the area of treatment and where, with a good collection of ancient marble bathtubs, there is a beautiful reproduction of the Fountain of Lions of the Alhambra. The room was very spacious, with bathroom and a separate sitting room with table and television. No frills, a bit old, but clean and comfortable.
Antonio, Spain - 17 February 2016
We thoroughly enjoyed our stay in Archena! The Hotel, facilities and treatment program were all fantastic. We just loved being surrounded by Spanish everywhere and it was great to taste a little bit of Spanish culture. It was also really good to be given such a great tour by Bettina in Termas Hotel at the start.
Aafke, United Kingdom - 24 September 2015
The setting of the hotels and spa in the gardens is very beautiful, also the hotel and the pools are very good, the breakfast was fine. But the sauna was a bit disappointing and cannot be compared to the big spa´s in Holland. I thought the clay treatments are very special and also the massage was excellent. However, to my opinion it was too massive and noisy and it lacked the relaxed atmosphere you would expect for a hotel like this. The room next to the entrance on the ground floor is quite noisy because everyone passes by. We could not get an upgrade to a Superior room on the river side because it was full, but I would recommend this though.
A. van de B., Netherlands - 21 September 2015
We had an absolutely amazing time! It felt like stepping back to Roman times - the staff were friendly and helpful and very competent therapists. My poorly knees have never felt so good! I'd like to come back regularly to top up my wellness!
I agree with some of the Trip Advisor commenters that the food in the Thermas hotel does it no favours. The Thermalium Restuarant at the pools however is excellent. The Hotel Thermas does a great breakfast buffet but dreadful dinner. It's such a shame as we ate at the Thermalium restaurant at the pools 4 times and each time were really happy with the quality and imaginative use of ingredients, such as the goats cheese and walnut filo parcels or the steak with peppers and potato gratin.
Philippa, United Kingdom - 28 August 2015
Very thorough program and extensive facilities
Vicente, Spain - 28 July 2015
Very thorough program and extensive facilities
Vicente, Spain - 28 July 2015
Fabulous all round!
A. P Calvera, Spain - 29 April 2015
I had a really lovely time, and I do hope to go back again in the future. The people were lovely and welcoming, and the treatments and service were wonderful. The surroundings were an absolute joy - a really fantastic place. I came home with batteries recharged and full of enthusiasm for this wonderful spa which more than met my expectations.
J.T, United Kingdom - 30 December 2014
I was very impressed with Archena; the location is very pretty and traditional, the personnel are amazing - friendly and helpful -I don´t speak Spanish and very few workers there speak English bit they were always trying to understand me. I have to say that I missed soup on the menu and porridge for breakfast (a bit more variety for breakfast would be nice - I don't eat cold meats, but if more vegetables (avocados' etc) were available it would be nice.
M.G, Russian Federation - 05 November 2014
We were heartbroken to leave this beautiful place because we had such a great time! It was amazing, truly wonderful. Beautiful environment, delightful hotel room that was very spacious and very clean, a very extensive breakfast buffet, the massages where divine and lasted at least an hour (instead of the 50 minutes mentioned) and although the staff did not speak much English, with hand gestures we come a long way and they were really very helpful and friendly. The weather was great so all in all a super successful stay.
It might be useful to know is that this resort is visited by "a somewhat older audience”, the average age was 60 plus but this did not bother us, we enjoyed ourselves very much. There was one restaurant open until 4 pm and the other restaurant only opened at 8 pm so if you wanted to eat outside those hours then you had to go to the village. We have done this a few evenings and we followed the tips from the receptionist that were really great.
In short, the price-quality ratio was really very good. We will stay in touch and will start saving again so next year we will come back to you with a new request for our trip with friends!
Colette H., Netherlands - 03 November 2014
A totally relaxing and revitalizing experience that makes you feel good from the inside out.
Denise, United Kingdom - 01 October 2014
I was delighted with the weightloss program and the resort. I only have words of gratitude for everyone at Balneario de Archena. I want to praise the staff, facilities, treatments, diet menu and doctor.
Esther, Spain - 28 August 2014
Thanks so much for a great stay at Balneario de Archena! Very enjoyable but outside my comfort zone (as a non-European). I must say that I wasn't very inspired by the food and I felt my options were quite limited. I was hugely unimpressed with the staff at the bar by the pool. Also, a gym would be a bonus! I tried to go for a run but it was just too hot (my own fault for picking the hottest time of the day though!). This would be a nice addition and one I'd expect to find at a nice resort. Even considering my comments above, I found my break to be incredibly enjoyable. I loved overlooking the casino bar and opening my window in the evening to listen to the music. On the whole I was very happy with my stay and would most certainly return.
Jen, United Kingdom - 26 August 2014
It was a very nice experience, the fact that the resort has such a great historic value, made a deep impression on me. Also nice that it's a Spa that, without your help, we would have never been able to find. I want to thank you again for the good service!
Seb, Belgium - 19 August 2014
We thoroughly enjoyed our stay in the Terma Hotel, the Termalium was excellent and this really was an experience to be remembered.
Alan K, Spain - 06 July 2014
Authentic Spanish Spa experience in a beautiful setting, which makes it extra special!
Babette & Lydia, Netherlands - 21 March 2014
From the moment you enter the resort and leave it again you feel you are relaxed and you feel like you are in a different world... The one of relaxation!
Quérine, Netherlands - 13 March 2014
Enjoyable two days with beautiful surroundings in a calm and relaxed environment.
Sandra, United Kingdom - 28 February 2014
I very much enjoyed my stay at Balneario de Archena, thank you! I thought it was authentic, good value and my only regret was not taking the day's therapy package when I saw how excellent it was. I just had the mud treatment therapy which was very good. Hotel Thermas was very well run and comfortable, and the staff professional.
One downside is it was quite a walk to the thermal pools and was chilly in the winter weather if one wanted to stay in bath robe and shower on return to the hotel. The thermal pools were as expected, only indoor open, but the Termalium was better - very well done.
Carol, Spain - 04 February 2014
We had a lovely relaxed weekend break! The hotel was beautiful and comfortable, the staff were helpful and attentive. The food was good with very quick service, though the coffee at breakfast could be improved! We will most likely return for another weekend!
Helen, Spain - 03 February 2014
I really liked the spa: the facilities have historical interest, the staff are very nice, friendly and always ready to help. Although the pasta may seem overcooked to one's taste, Spanish meals were excellent. I really enjoyed my stay and I am sure that I will be back to Archena for another visit.
Ramune, Spain - 20 December 2013
We found our stay in Balneario de Archena enjoyable and relaxing.
The only little minus was that dinners were pretty standard.
Paavo, Finland - 08 December 2013
We found our stay in Balneario de Archena enjoyable and relaxing.
The only little minus was that dinners were pretty standard.
Paavo, Finland - 08 December 2013
Good hotel, overall a stay in a relaxed atmosphere with good value for money.
Willem, Netherlands - 29 November 2013
I would give Spa in Spain, as an intermediary, a 10 excellent service. I really appreciated the speed of your responses at all hours. However I would improve the food at the hotel.
Maria, Spain - 14 November 2013
It was quite good, needed more gym facilities and better internet. The personnel at the hotel and Balneario was great and very helpful.
Jean Louis H., Spain - 17 October 2013
Indeed I very much enjoyed my stay at Balneario de Archena and I look forward to coming to this peaceful and welcoming place again.
My overall experience was fantastic: first class hospitality service, very comfortable accommodation and products, body and mind re-energizing and personalized treatments. Needless to say that the picturesque location in the mountains and the uniqueness of it being a typically Spanish place topped off my incredibly pleasant experience.
The only little suggestion I have is to inform the international guests (which you kindly did in my case) that Spanish is really the main communication language and that very few people speak English/French. However this has a very positive aspect as well because it adds to the uniqueness of the place, so it is more a plus than a minus actually.
Sofia Z, Netherlands - 10 September 2013
We loved the buildings, all it's history, the treatments and most of the staff whom were very friendly and helpful. Despite a few short comings of the holiday we really enjoyed our stay. It would be good if they sell ¨health holidays¨, that they really should offer better quality in terms of health foods, including more organic whole foods and vegan/vegetarian options. This would bring it up to a much higher standard. We hope the hotel does improve the food part, as we would love to return, probably next year with my parents.
Simone, United Kingdom - 06 July 2013
A first class experience in a first class spa. We did have a great time at Balneario de Archena.
Roy & Shirley, Spain - 25 June 2013
What a nice and clean resort! Very peaceful and luxurious. It was a carefree week, bathing in luxury and total relaxation in a stunning location!
Femke, Netherlands - 20 April 2013
A lovely hotel, outstanding wellness center and great help on hand I.e. English speaking lady on hand as we arrived. The program we opted for was massage and mud. The lady was very zealous with her massage and neither of us could walk very well the next morning to breakfast. We have put it down to not being fit!! lol (or the extraordinary currants in hydro pool,a big plus). In one sentence; A truly inviting hotel, with a couple of modifications perhaps. We enjoyed our stay enormously and will come again.
Eddie & Vivien, Spain - 17 February 2013
I can only say that I really enjoyed my stay. The hotel is typical Spanish, but that is what I like!
Erika, Netherlands - 19 January 2013
Phenomenal – it was an altogether fantastic wellness & cultural experience. It was a wonderful time for us and we are greatly appreciative of the kind and gentle manner of the majority of the people whom we met. We will definitely be back in the future.
Marta, Belgium - 03 December 2012
Very enjoyable, excellent surroundings, very well maintained, lots of variety of pools etc
Louise, United Kingdom - 31 July 2012
It is a unique place. Too bad that swimming caps and bathing suits are required. Many "oldies" here, but on the other hand it is the perfect environment to slow down and relax!
Ciska, Netherlands - 26 April 2012
We both enjoyed our stay and spa treatments. The hotel was clean. Information in the hotel room about the facilities was quite limited although there was a map of the resort itself. The Bar Casino was good and on the last day we actually found a menu which had an English translation. Hardly anyone speaks English, there was one lady (one day) on reception who did. The only other person who spoke excellent English was a guy in the sauna (Thermal Spa)
Sue, United Kingdom - 15 April 2012
Not quite as relaxing and exclusive as I was looking for. The facilities of the Spa however were wonderful but customer service was average. It would be good to know that people hardly speak English!
Nina, Spain - 10 April 2012